About the Cert II in Workplace Skills
Industries | Business | General Administration
This qualification reflects the role of individuals in a variety of entry-level Business Services job roles. This qualification also reflects the role of individuals who have not yet entered the workforce, and are developing the necessary skills in preparation for work.
*This training is subsidised by the NSW Government for eligible participants*
These individuals carry out a range of basic procedural, clerical, administrative or operational tasks that require self-management and technology skills. They perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct
supervision.

Type
Full Qualification,
Traineeship

Delivery
Blended
Workplace Based

Duration
Approx
12 months

Cost
Max admin fee $880 p/p *Smart & Skilled eligibility applies*

Contact
Units of
Competency
For the award of the BSB20120 Certificate II in Workplace Skills, the
candidate must demonstrate competency in 10 units of competency.
Our Standard Delivery:
5 core units | 5 elective units
Unit requests outside this will need to be discussed with us.
Core Units
BSBCMM211 Apply Communication Skills
BSBOPS201 Work Effectively in Business Environments
BSBPEF202 Plan and Apply Time Management
BSBSUS211 Participate in Sustainable Work Practices
BSBWHS211 Contribute to the Health and Safety of Others
Elective Units (Standard Delivery)
BSBPEF201 Support Personal Wellbeing in the Workplace
BSBTEC201 Use Business Software Applications
BSBOPS203 Deliver a Service to Customers
BSBTWK201 Work Effectively with Others
BSBCRT201 Develop and Apply Thinking and Problem-Solving Skills

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