Cert III Local Government

Course Description

Build your career in local government with the LGA30120 Certificate III in Local Government – a nationally recognised qualification designed to equip you with the practical and administrative skills required for various council and community roles.

Whether you’re starting your career or upskilling for a new opportunity in public service, this course provides a strong foundation to work in operational, clerical, or customer service positions across local government sectors in Australia.

Course overview

Qualification: LGA30120 Certificate III in Local Government
Delivery Modes: Face-to-face, online, or blended learning
Duration: Approx. 12 months (can vary based on experience and delivery method)
Location: Available across Australia
Nationally Recognised Training (NRT): ✅ Yes
Funding: Government funding may be available (subject to eligibility)

What you will learn

Through a combination of core and elective units, you’ll gain skills in:

  • Customer service and community engagement
  • Working within government frameworks and policies
  • Record-keeping and information management
  • Financial transactions and budgeting
  • Workplace health and safety (WHS) in the public sector
  • Teamwork and communication in a local government environment

The course content is tailored to reflect real-world tasks within local councils, enabling immediate application of knowledge in the workplace.

Course outcomes

Graduates of the LGA30120 qualification are well-positioned for roles such as:

  • Council Administration Officer
  • Customer Service Representative (Local Government)
  • Records Officer
  • Community Services Assistant
  • Rates Officer
  • Regulatory Services Support Officer

Entry requirements

There are no formal prerequisites for this course. However, a basic level of English and computer literacy is recommended.

Students must be at least 15 years of age and may need to complete a Language, Literacy and Numeracy (LLN) assessment.

Why choose Fusion Training Solutions?

  • Flexible learning options
  • Industry-experienced trainers
  • Ongoing student support
  • Government-funded training available
  • Pathway to higher local government qualifications

Fees & funding

This qualification may be eligible for government funding under various state-based initiatives.
Contact us to check your eligibility.

Course units

Elective units

BSBSTR301 Contribute to continuous improvement

BSBTEC301 Design and produce business documents

BSBINS302 Organise workplace information

BSBINS309 Maintain business records

BSBXCS303 Securely manage personally identifiable information and workplace information

BSBLDR411 Demonstrate leadership in the workplace

BSBLDR413 Lead effective workplace relationships

BSBXTW401 Lead and facilitate a team

Core units

BSBOPS304 Deliver and monitor a service to customers

BSBWHS311 Assist with maintaining workplace safety

BSBXCM301 Engage in workplace communication

LGACOR001 Work in local government

Enquire today

Take the next step towards a stable and rewarding career in local government.

1. Contact Fusion Training Solutions at 1300 643 484 or email [email protected].
2. Talk to one of our experienced business development managers to discuss your options.

Curriculums